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PRIVACY POLICY
Updated August 8, 2022

PGA Frisco® is a public/private partnership between the PGA of America, Omni Hotels, & Resorts and the City of Frisco and we respect the privacy of all our guests, and we are committed to protecting it through our compliance with this policy. This policy describes the type of information we may collect from our guests and our practices for collecting, using, maintaining, protecting, and disclosing that information.

INFORMATION COLLECTED

This privacy policy applies to information we collect:

We collect your Personal Information in accordance with the law, and to serve you better. We collect and process the following type of Personal Information about you:

In more limited circumstances, we may also collect:

This Website does not collect, save or store any Personal Information from you while you simply browse this Website, unless you voluntarily and intentionally provide it to us (for example, by making an online booking or requesting further information).

INFORMATION WE COLLECT THROUGH AUTOMATIC DATA COLLECTION TECHNOLOGIES

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

The technologies we use for this automatic data collection may include.

USE OF INFORMATION

We use your personal data to fulfill the purpose for which it was provided, or as otherwise set forth in this policy. For example, we may use your personal data as necessary to:

How we may use your personal information Our reasons
 To process your reservation request and payment, contact you about your reservation, or to make requested changes to your reservation or user account For the performance of our services to you at your request
 To respond to your inquiries and other communications For the performance of our services to you at your request
 To enroll you in Omni Hotels Select Guest® or other guest loyalty program For the performance of our services to you at your request
 To provide you with a personalized experience on our Websites To provide you with a personalized experience on our Websites
 To prevent and detect fraud against you or us For our legitimate interests or those of a third party, i.e. to minimize fraud that could be damaging for us and for you
 Processing necessary to comply with professional, legal and regulatory obligations that apply to our business To comply with our legal and regulatory obligations
 Ensuring business policies are adhered to, e.g. policies covering security and internet use For our legitimate interests or those of a third party, i.e. to make sure we are following our own internal procedures so we can deliver the best service to you
 Statistical analysis to help us manage our business, e.g. in relation to our financial performance, customer base, product range or other efficiency measures For our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can deliver the best service for you at the best price
 Updating and enhancing customer records To comply with our legal and regulatory obligations; and for our legitimate interests or those of a third party, e.g. making sure that we can keep in touch with our customers about existing orders and new products
To register you to receive marketing/promotional e-mails or other information for which you’ve expressed an interest For the performance of our services to you at your request
 Marketing our services and those of selected third parties to:
— existing and former customers;
— third parties who have previously expressed an interest in our services;
—third parties with whom we have had no previous dealings.
 For our legitimate interests or those of a third party, i.e. to promote our business to existing and former customers

You may opt out of receiving any promotional or marketing emails at any time by contacting us directly or by following the “opt out” or “unsubscribe” links in such emails. We may, however, continue to contact you with relevant information about your past or upcoming reservations with us and status of loyalty account. We may use the usage data we collect for any reason we deem appropriate, including to improve, maintain, and operate our Websites and services.

SHARING OF INFORMATION

We will not sell any of your personal data to any outside organization. We may disclose aggregated information about our customers, and information that does not identify any individual, without restriction. We may disclose Personal Information that we collect or you provide as described in this privacy policy:

We may also disclose your Personal Information:

LINKS TO THIRD PARTY WEB SITES

Please be aware that third-party websites available through links on our Websites each have separate privacy and data collection practices. We have no control, responsibility or liability for these third-party websites or their applicable policies or content. PGA Frisco is a public/private partnership between the PGA of America, Omni Hotels, & Resorts and the City of Frisco and cannot ensure or warrant the security of any information you disclose on third-party sites.

WHERE PERSONAL INFORMATION IS HELD

PGA Frisco is based in Frisco, TX, and personal data collected by PGA Frisco, Omni Hotels®, PGA of America®, or The City of Frisco (including within the European Economic Area) may be transferred to the United States for processing and storage. For example, we may import your personal data into the United States to fulfill our contractual obligations to you. By using the Services or submitting personal data to us, you consent to the transmission of your information outside your own country to be stored in the United States. We take steps to ensure that any such transfer complies with data protection law and that all personal information is secure, including, where appropriate, putting in place standard contractual clauses or implementing other lawful tools and processes for transferring personal information.

RETENTION OF PERSONAL INFORMATION.

We will keep your personal information while you have an account with us or while we are providing services to you. Thereafter, we will keep your personal information for as long as is necessary:

We will not retain your personal information for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of personal information. In the event that your personal information is deidentified, or anonymized, we will not make any efforts to reidentify such information.

SECURITY OF PERSONAL DATA

PGA Frisco is committed to the security of your personal data. We use commercially reasonable technical measures to protect personal data in our possession, and our Website uses secure socket layer (SSL) encryption technology to help protect the privacy of credit card information, name, address, email and other sensitive information you provide to us.

CHILDREN UNDER THE AGE OF 16

Our Websites and services are not intended for children under 16 years of age. and we do not knowingly solicit or collect personal data from children. No one under age 16 may provide any Personal Information to us. If we are notified or discover that a child under the age of 16 has submitted Personal Information to us, we will take reasonable steps to delete the information. We do present information regarding Omni Sensational Kids program on our Websites for the reference of adults that are interested in activities at our locations for children.

CALIFORNIA RESIDENTS

California consumers have the right to request any of the following information from us regarding personal information collected about you

We will provide this information free of charge up to two (2) times in any twelve (12) month period within 45 days of receiving your verifiable request (including verification of your identity and your California residency), subject to delays and exclusions permitted by law. Specific personal information about you or your account that is categorized as sensitive or confidential may be redacted.

As a California resident, you have the following additional rights regarding your personal information:

We will not discriminate against you if you choose to exercise any of these rights. California residents may exercise the rights described above by clicking “Personal Data Request” at the bottom of this page and following the instructions. We may require verification of your identity before further processing your request. In certain instances, we may be permitted by law to decline some or all of such request.

VIRGINIA RESIDENTS

Virginia consumers have the following rights regarding personal data we have collected about you (for purposes of this section only, “personal data” means any information that is linked or reasonably linkable to an identified or identifiable natural person and excludes employment data, personal data that cannot be attributed to an individual without the use of additional information, and de-identified data or publicly available information):

We will not discriminate against you if you choose to exercise any of these rights. Virginia residents may exercise the rights described above by clicking “Personal Data Request” at the bottom of this page and following the instructions. We may require verification of your identity before further processing your request. In certain instances, we may be permitted by law to decline some or all of such request.

NEVADA RESIDENTS

We do not sell personal information as such activity would be defined under Nevada Privacy Law.

EUROPEAN ECONOMIC AREA (EEA) RESIDENTS

If you reside in the European Economic Area (EEA) you may have the following additional rights under the GDPR as applicable:

We will not discriminate against you if you choose to exercise any of these rights. You can exercise your rights under the GDPR by contacting us as follows:

Email: privacy@omnihotels.com (please use “GDPR” in the subject line as applicable)

Mail:
4001 Maple Avenue, Suite 600                
Dallas, Texas, 75219                
Attention: Legal Department

The GDPR also gives individuals in the EEA the right to lodge a complaint with a supervisory authority, in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.    

CHANGES TO THIS POLICY

We may update this policy from time to time. We will always post the then-current version of this policy on our Websites, and will indicate at the top of the policy the date on which the latest version took effect. Please review this policy from time to time to stay updated on our privacy practices.

CONTACT

If you have any questions about this policy or our privacy practices, please contact us at:

Mail: 
4001 Maple Avenue, Suite 600
Dallas, Texas, 75219
Attention: Legal Department

E-Mail: privacy@omnihotels.com

Phone: 1-800-809-6664

Announcement

The Swing Will Close at 8:30 pm Friday, May 10

Due to maintenance issues with outdoor lighting, The Swing will close early this evening.

 

Please feel free to direct any questions to the Golf Shop prior to 7:00 pm, they can be reached at (469)888-5855.

 

 
Announcement

Closing Early for Event Set-Up

The Monument Realty PGA District will close at 3 p.m. on Saturday, July 1, in preparation for “Fireworks on The Fairway.” Gates for the event will open for ticketed guests at 6 p.m.

Normal business operations will resume on Sunday, July 2.